Privacy Policy
Last updated: March 2025
Seven Stones Landscape ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect your information when you use our website or request a quote for hardscaping and landscaping services in Hamilton, Burlington, Oakville, and the Golden Horseshoe region.
Information We Collect
When you fill out a quote request or contact form, we collect the information you provide, such as:
- Name
- Email address
- Phone number
- City or town
- Project details (timeline, services of interest, message)
We may also collect technical information such as your IP address and browser type when you visit our site. We use this only to improve our website and prevent abuse.
How We Use Your Information
We use your information to:
- Respond to your quote requests and inquiries
- Provide landscaping and hardscaping estimates and services
- Send you follow-up communications related to your project
- Improve our website and services
We do not sell or rent your personal information to third parties.
Data Retention and Security
We retain your information only as long as needed to fulfill the purposes above or as required by law. We take reasonable steps to protect your data using secure forms and email delivery. Quote requests are sent to our team via a trusted email provider (Resend).
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at john.scime.mcmaster@gmail.com or +1 (289) 700-0312. If you are in the European Economic Area or another jurisdiction with similar privacy laws, you may have additional rights under applicable law.
Cookies and Tracking
Our website may use minimal cookies or similar technologies for essential functionality (e.g. remembering preferences). We do not use third-party advertising cookies. You can control cookie settings in your browser.
Changes to This Policy
We may update this privacy policy from time to time. The "Last updated" date at the top will be revised when changes are made. Continued use of our site after changes constitutes acceptance of the updated policy.
How Quote Requests Are Handled
When you submit a quote request through our website, the information is used so our team can review the scope, understand your city and timeline, and respond with useful next steps. We may use the project details you provide to prepare follow-up questions, suggest related services, or determine whether an on-site visit makes sense. We do not use quote-request information for unrelated marketing campaigns and we do not sell quote-lead data to outside parties.
Third-Party Services and Website Operations
Like most modern websites, we may rely on third-party providers to support website hosting, email delivery, spam filtering, analytics, and form processing. Those providers only receive the information reasonably necessary to perform their role for us. We expect service providers to maintain appropriate confidentiality and security standards. If our website practices change in a way that materially affects how personal information is processed, we will update this privacy policy accordingly.
Your Choices and Contact Preferences
If you contact us by phone or email instead of using a form, we may still keep a record of that communication so we can respond accurately and track project discussions. If you prefer that we communicate only by email or only by phone, you can tell us when you submit your inquiry. You may also ask us to update or remove outdated contact details if they are no longer accurate.
Website Analytics and Basic Performance Data
We may review limited website-performance information such as page visits, form completions, and device or browser trends to understand how people use the site and where improvements are needed. We use that type of data in aggregate whenever practical so we can evaluate site performance, improve navigation, and reduce spam or abusive traffic. Our goal is to maintain a useful local-service website, not to build invasive visitor profiles.
Contact Us
Questions about this privacy policy or our practices? Contact us at john.scime.mcmaster@gmail.com, call +1 (289) 700-0312, or visit our contact page.
Privacy Expectations for Homeowners Requesting Quotes
Most homeowners contact us when they are actively planning a project, which means privacy matters. We treat quote-request information as practical project communication data, not as something to be shared broadly. We use the details you provide to understand the scope of work, respond to scheduling questions, and keep project conversations organized.